Effective date: June 30, 2026
Everstellar Collective (“Everstellar Collective,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit everstellarcollective.com, create an account, use Google Sign-In, place an order, participate in our rewards program, or contact us.
1. Information We Collect
Depending on how you use our website, we may collect:
- Account information: your name, email address, username, password-related account records, and account preferences.
- Google Sign-In information: when you choose to sign in with Google, we receive your verified email address, name, profile image, and Google account identifier. We do not receive your Google password.
- Order and delivery information: products purchased, billing and shipping addresses, telephone number, order history, returns, and related customer-service communications.
- Payment information: payments are processed by third-party payment providers. We may receive transaction status, payment method type, and limited transaction identifiers, but we do not intentionally store full payment-card details.
- Rewards information: points earned, redeemed, adjusted, or reversed and the transactions connected to those points.
- Technical and usage information: IP address, browser and device information, cookie identifiers, pages visited, referring pages, approximate location derived from IP address, and website interaction data.
- Communications: information you provide when contacting us or subscribing to communications.
2. How We Use Information
We use personal information to:
- create and manage customer accounts;
- authenticate users, including through Google Sign-In;
- process orders, payments, shipping, returns, and refunds;
- operate our rewards and points program;
- provide customer support and respond to requests;
- maintain website security, prevent fraud, and troubleshoot problems;
- improve our website, products, and customer experience;
- send service-related messages and, where permitted, marketing communications; and
- comply with legal, tax, accounting, and regulatory obligations.
3. Google User Data
Our use of information received from Google APIs is limited to providing and improving account authentication and related customer-account functionality. We use Google profile information only to identify you, create or connect your Everstellar Collective account, display available profile information, and keep your account secure.
We do not sell Google user data, use it for advertising, or transfer it to unrelated third parties. We disclose it only to service providers acting on our behalf where necessary to operate the website, to protect users and the service, or when required by law. Our use and transfer of information received from Google APIs will comply with the Google API Services User Data Policy, including its Limited Use requirements.
4. Cookies and Similar Technologies
We use cookies and similar technologies that are necessary for account login, shopping-cart operation, checkout, security, preferences, performance, and analytics. You may control cookies through your browser, but disabling necessary cookies may prevent parts of the website from functioning correctly.
5. How We Share Information
We may share personal information with service providers that help us operate the website and fulfill orders, such as website hosting, ecommerce, payment processing, email, analytics, fraud prevention, delivery, and customer-support providers. These providers may process information only for the services they provide to us and subject to their own legal obligations.
We may also disclose information when required by law, to protect rights, safety, and security, in connection with a business reorganization or transfer, or with your direction or consent. We do not sell personal information.
6. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including maintaining your account, completing transactions, meeting legal and tax requirements, resolving disputes, preventing fraud, and enforcing agreements. Retention periods vary according to the type of information and applicable obligations.
7. Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Your Choices and Rights
Depending on your location, you may have rights to request access to, correction of, deletion of, or restriction or objection to certain processing of your personal information. You may also withdraw consent where processing is based on consent.
You can update certain account information through your account page. To request account or Google-linked data deletion, contact us at hello@everstellarcollective.com. We may need to verify your identity before completing a request and may retain information where required by law.
9. International Processing
Our website and service providers may process information in countries other than the country where you live. Where required, we take steps designed to ensure appropriate protection for international transfers.
10. Third-Party Links
Our website may link to third-party websites or services. Their privacy practices are governed by their own policies, and we are not responsible for their content or practices.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the revised version on this page and update the effective date. Material changes may also be communicated by other appropriate means.
12. Contact Us
For privacy questions or requests, contact:
Everstellar Collective
Email: hello@everstellarcollective.com
Website: https://everstellarcollective.com/